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Top Russian CRM systems in 2025

Features: chatbot builder, omnichannel chat with clients, knowldge base, online chat for the website, form builder, built-in AI.

OkoCRM is a universal CRM system for companies with sales departments and teams, No. 1 in  the rating of CRM solutions for SMEs by the Komputerra magazine.

OkoCRM collects requests from Telegram

VKontakte, the website, Avito and mail, all of them gambling data taiwan fall into the “Chats with clients” section. Here, employees communicate with potential buyers, create deal cards from dialogues.

In the “Deals” section, managers conduct the request for the conclusion of the deal. Employees can delegate part of the work to OkoCRM if you set up complete guide to creating persuasive online ads that drive results automation. In the settings, you can build a sequence of actions for clients, starting with the first contact and ending with the conclusion of the deal.

Then the algorithm itself will send an SMS

Draw up a contract, send it for signature. OkoCRM will do mechanical, routine actions instead of people. The manager will connect when it is necessary to agree on something or convince the client. All the best CRMs for small businesses offer similar automation capabilities.

YClients is a platform develop for the service sector. One of the key functions of YClients is an online booking system, which allows clients to independently choose a convenient time for an appointment or lesson with a specialist they like.

In YClients, you can collect statistics

Which services are most in demand and which employees cyprus business directory work effectively. Or track attendance rates, repeat visits, and lost clients.

In YClients, you can customize the registration form to match the corporate style of the company. There is a choice of button colors, you can upload your own cover for the form. Through YClients, clients can make prepayments and connect autopayment, allowing you to set up automatic payment for services. This is especially convenient for regular customers.

YClients stores the company’s client base. It is easy to structure information about clients: their preferences, browsing history. Thanks to this, YClients is among the top CRMs in Russia.

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