Česká spořitelna, the largest Czech bank, has decided to undergo a major transformation on the Salesforce platform. It has chosen Enehano as the general contractor. In an interview with Jiří Mach, CEO and founder of Enehano, you will learn more about the project goals, the planned duration of the project, and the teams we are currently creating.
Jirko, big changes are being prepared at Spořka. Can you tell us more about that?
Spořka is not one of the corporate banks that would chinese overseas canada database take years to change. On the contrary, it is an example of a flexible bank that responds to the market and new trends. Therefore, They make a lot of changes. Among the latest projects, I would highlight the introduction of tablets in branches. Therefore, The goal was to create a team environment where bankers will be perceived by clients as partners , and not just as clerks behind a computer. Another Therefore, upcoming project focuses on the automation and digitalization of processes in branches and contact centers , which falls into the back office area.
You mention automation and digitalization of processes. What should we imagine from a technological perspective?
>>>>>The entire solution will be based on Salesforce . Therefore, Financial Services Cloud from a technological point of view, which will allow us to achieve greater efficiency and productivity . This is the largest implementation of this product in Central and Eastern Europe and is also one of the most significant transformation projects in Česká spořitelna. Therefore, The requirement is to simplify the work of bankers, accelerate the onboarding of newcomers and. Therefore, in general, to allow bankers to have more space for financial advice and spend less time on routine activities that can be automated.
This is a really big project. How do you see it from your perspective?
This project is planned for three years with continuous every industry has unique trends deliveries in stages. The first major deployment in branches is planned for early next year. We have a huge challenge ahead of us.
The project will involve a team of dozens of people, both internal employees and external experts. We are currently actively strengthening the Enehano team . Therefore, with professionals with Salesforce experience in various positions. Spořka is starting to create a completely new team from scratch – the Salesforce Competence Center .
The project requires a wide range of skills and experience, so we are looking for qualified people who are well-versed in this a
rea. Collaboration across the team will be crucial to the success of the project.
Jiří Mach signing the contract
What teams do you build?
We are currently actively looking for employees in two different areas. The thailand data first is associated with the creation of an internal Salesforce competence center in Spořka . It is suitable for people who prefer a stable working environment, benefits that the largest bank in the Czech Republic offers, and want to devote themselves to one project in the long term.
The second area is the opportunity within Enehano . Therefore, This means that the applicant can work on a huge revolutionary transformation project in Spořka.